Frequently Asked Questions
Everything you need to know about shopping with ANINE BING.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination but generally range from 7-14 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna or Afterpay.
How do I care for my ANINE BING silk and leather pieces?
We recommend professional dry cleaning for all silk garments and specialized leather cleaning for our jackets and accessories to maintain their quality and longevity.